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Service-Hotline:
+ 43 2252 790 909 156

MAINTENANCE

SPARE PARTS

Telefon: + 43 2252 790 909 127
E-Mail: spareparts@maplan.at

You benefit from the MAPLAN original spare parts service:

  • Fast delivery of original spare parts.
  • Express orders placed until 13.00 pm from Monday to Thursday and until 11 am on fridays will be delivered the same day
  • Lang-term availabilit of spare parts to support the long life-time of our machines
  • More than 90 percent of all spare parts are on stock.
  • Simple order with the MAP.easyparts 3D spare parts catalogue.

    SERVICE PACKAGES

    MAP.firstaid

    No compromise on machine availability! For this reason, we have created a First Aid Kit for MAPLAN spare parts, which contains the most important small parts in order to avoid unnecessary machine downtimes as far as possible. With the MAP.firstaid kit many small parts are at hand in an emergency – similar to replacement bulbs and fuses for the car.

    Our First Aid Kit includes:

    • NH fuse links
    • Fuses (heating & control)
    • Input / output modules
    • Temperature & distance measuring module
    • Relay for temperature control units
    • Solid-State-Relays
    • Safety relay
    • Safety switch (non-contact)
    • Initiators

    MAP.care

    • MAPLAN customers need to be flexible when it comes to maintenance. The maintenance package for MAPLAN machines contains all the components your maintenance team needs to carry out regular maintenance in a simple and independent way. With a MAP.care package kept in reserve, short-term production windows can be used reasonably for maintenance activities. This is how to get the most out of unplanned changes in your production process.
      Price advantage:
      -5% compared to single purchase

    Our MAP.care maintainance ackage includes:

    • Cabinet filter
    • Hydraulic filter-Set
    • Vacuum filter
    • Initiators
    • Check valve (complete)
    • Dismantling set for reverse current stop
    • Machine nozzle, disc springs & O-rings

    MAP.care+

    • Did you know that pressure and temperature sensors also age? As a result, gradual malfunctions can occur unnoticed, which directly affect the quality of the articles produced. If you want to save time and do not have a calibrated pressure compensator, it is advisable to replace the sensors at regular intervals.
      Price advantage:
      -10 % compared to single purchase

    Our MAP.care+ maintainance package includes:

    • All positions of the MAP.care maintenance packages
    • Hydraulic pressure sensors
    • Vacuum receiver
    • Thermo sensor for heating plates
    • Insulation boards
    • Heating elements
    • Shuttle ducts
    • Transducers (optional)

    MAP.safe MAINTENANCE CONTRACTS

    Do you always have an eye on your machinery? Inspections enable the early detection of potential production breakdowns and their causes. In this way, machine failure and consequential damage can be avoided. Maintenance contracts also enable better planning of service intervals, increase the availability of the machines and reduce the risk of delivery delays.

    MAPLAN maintenance contract includes the examination of the following aspects and areas:

    • Functional check
    • Safety devices
    • Electrics
    • Hydraulics
    • Plasticising and injection unit
    • Clamping unit
    • Ejector systems
    • Lubrication
    • Other options, if available on the machine

    REMOTE MAINTENANCE

    Immediate help from the expert

    The remote diagnosis package MAP.remote off ers the benefit of immediate assistance without needed on-site service engineers. This is not only practical, but also saves costs and emissions! MAPLAN service means to do the right thing in a short time with little effort!

    NEU: Web-based camera MAP.eye

    With the MAP.eye, the process or service engineer is fully aware of the current state of the machine and can access all machine parameters and provide the necessary instructions for solving the issue over the phone.

    Save time and money

    • Increase machine availability
    • No onsite engineer needed, therefore no travelling costs involved
    • Enables 24×7 monitoring
    • Immediate assistance from the service or process engineer

    Make it easy

    • Access is independent of time and location
    • MAP.eye online camera: direct video transmission for error analysis
    • Remote configuration possible any time
    • Always up to date: updates can be installed remotely

    Secure

    • Two-factor authentication
    • Powerful VPN network
    • Professional data centre for fast data transfer
    • IPsec protocols & AES-256 bit encryption

    WORLDWIDE SERVICE

    Our support team is available for you at numerous service centers around the world.
    MAPLAN subsidiaries and agents:

    Subsidiaries

    China
    MAPLAN (Changzhou) Rubber Machinery Co Ltd
    Building 1, West Plant, No. 377
    Wuyi Road Wujin Hi-Tech Zone
    CN-213164 Jiangsu Province
    Contact person: Rock Li
    E-Mail: rock.li@maplan.at
    Tel.: +86 (0519) 68212880

     

    Germany
    MAPLAN Deutschland GmbH
    Gottlieb-Daimler-Straße 66
    D-71711 Murr
    Contact person: Rainer Dürr
    E-Mail: rainer.duerr@maplan-germany.de
    Tel.: +49 7144 89737-40

     

    France
    MAPLAN
    2574, Avenue des Landiers
    F-73000 Chambéry
    Contact person: Thierry Bortot
    E-Mail: service@maplan.fr
    Tel.: +33 4799 63102

     

    Russia
    OOO KNEADER
    Molodogvardeyskaya str. 57, office 433
    RUS-121351, Moscow
    Contact person: Philipp Kiselev
    E-Mail: philipp@kneader-russia.com
    Tel.: +7 495 640 83 88

     

    UK, Ireland
    MAPLAN UK Ltd.
    Unit 5 The Glenmore Centre, Marconi Drive
    GB-GL2 2AP Quedgeley, Gloucester
    Contact person: John Gray
    E-Mail: mapmanuk@aol.com
    Tel.: +44 1452 722 733

     

    USA, Canada, Mexiko
    Machinery + Planning Inc.
    1655 North Lancaster Road
    USA-60177 South Elgin, IL
    Contact person: Russ Burgert
    E-Mail: rburgert@maplan-usa.com
    Tel.: +1 630 924 0100

     

     

    Agents

    Brazil
    Geromaq Importacao, Exportacao e
    Representacoes Ltda.
    Rua Plinio Negrao 53
    BR-04720-040 Sao Paulo, S.P.
    Contact person: Peter Gessert
    E-Mail: comercial@geromaq.com.br
    Tel.: +55 11 5522 9022

     

    Asia
    Vietnam:
    Johs. Rieckermann
    331 Nguyen Thuong Hien, Dist.10
    Ho Chi Minh City, Vietnam
    Contact person: Tim Groth
    E-Mail: t.groth@sgn.rieckermann.com.vn
    Tel.: +84 8 3839 9899

     

    Europe
    Finland, Sweden, Norway:
    Battenfeld Sverige AB
    Skallebackavägen 29
    S-30241 Halmstad
    Contact person: Nicklas Oliv
    E-Mail: nicklas.oliv@battenfeld.se
    Tel.: +46 35 15 59 58

     

    Greece, Cyprus
    RIGAS Engineering SA 5, Pireos Ave.
    GR-183 46 Moschato
    Contact person: Stella Mantzari
    E-Mail: stella.mantzari@rigas-engineering.gr
    Tel.: +30210 4854020

     

    Italy
    STATE Technologies srl
    Via Vailate, 15/a
    I-24040 Calvenzano (BS)
    Contact person: Francesco Valsecchi
    E-Mail: f.valsecchi@state-art.it
    Tel.: +39 0363 853209

     

    Netherlands, Belgium, Luxemburg
    E.J. von Burg Benelux
    Maria Louiselaan 5
    NL-3401 BA Ijsselstein
    Contact person: Edward von Burg
    E-Mail: edward@vonburg.nl
    Tel.: +31 30 6560412

     

    Serbia, North Macedonia
    PRIMEX export-import
    Bul. Revolucije 290
    SCG-11050 Beograd
    Contact person: Mirjana Saveski
    E-Mail: primex@sezampro.rs
    Tel.: +381 11 2417 362

     

    Czech Republic
    SMID a spol., s.r.o.
    Na Vlecce 357
    CZ-252 18 Úhonice
    Contact person: Petr Smid
    E-Mail: petr.smid@smid-a-spol.cz
    Tel.: +420 606 614 505

     

    Bulgaria
    Diltech OOD
    3 Drava str., office 1
    BG-4003 Plovdiv
    Contact person: Zapryan Nonov
    E-Mail: service@diltech.bg
    Tel.: +359 32 96 93 96